Our Story

Founded in 2011, Norrsken has grown organically driven by our love of the products we sell. Here in our company, we love the fact that we can simultaneously provide superlative quality, environmental sustainability, and versatility in one set of products – windows and doors with which we have had personal positive experiences.

We work hard to maintain a reputation for integrity and responsibility, and are committed to a policy of constant innovation to ensure that our products remain at the technological forefront of the industry.

Our bespoke products are able to meet individual requirements for size, performance, finish, aesthetic design and budget. We work closely with architects, homeowners, developers and self-builders, and provide a truly consultative approach from the point of first enquiry through to project completion.

Norrsken  Mission  Statement:

"To provide the finest quality timber and timber composite windows and doors, which deliver outstanding thermal performance and excellent durability. We will combine this with comprehensive and informed customer service."

"Amazing windows that I can recommend to anyone looking for high performance, quality and style.

I’ve used them on several projects and always had an amazing experience.

My clients love them."

Terry Huggett
Developer


Expertise

The knowledge and experience within our specialist team is extensive and goes beyond windows and doors. Our Directors are experienced in the construction industry and are always on-hand to provide advice, not only to our staff members but also to our clients, should it be required. 

Between them, Norrsken's founders have successfully completed over 10 self-build projects as well as other renovations. They not only understand building regulations, MVHR, air-tightness, the value of insulating the entire envelope, and the need for fresh air combined with warmth, but they also know about SIPS, ICFs and above/below ground and the importance of floor levels. They have an understanding and appreciation of what is involved in new build and refurbishment projects, and this filters down through the Norrsken team.

Where needed we can provide technical advice to our clients, from the point of initial enquiry through to after-sales support. 

Our Sales Team are fully trained and do not use pushy sales techniques that are often associated with the window industry. Using their extensive product knowledge, and working collaboratively with our clients, our Sales Team ensures that specific requirements such as technical details, building regulations, design factors, lead-times, environmental considerations and budget are addressed within our proposals. They also liaise closely with the technical and installation departments to ensure that our proposals work in reality on-site.

Our trusted installation partners have been carefully selected based on their own relevant experience and we monitor their workmanship regularly to ensure that it meets our own exacting standards.

EXPERTISE

BEYOND WINDOWS AND DOORS




"Norrsken's founders have successfully completed over 10 self-build projects"


Projects vary in scope and size, from supply-only of single units through to extensive supply and installation contracts. Our experienced teams are proficient working on both new-build and refurbishment projects.

Our wide product range includes bi-fold doors, sliding doors, French doors, single doors, all types of window, contemporary and traditional front doors, and fixed glazing. We welcome the opportunity to demonstrate these wonderful products in our showrooms located at our Head Office in Poole (Dorset), at the NSBRC Swindon and at our Billingshurst Showroom. 

In a competitive and demanding industry the importance of matching excellent products with outstanding service is obvious, but hard to find. Here at Norrsken we consider customer service to be a priority.

If you would like to discuss your project, please do not hesitate to contact us by phone on 01202 632777 or email hello@norrsken.co.uk.

Your customer journey

We provide the finest windows and doors with the ultimate in Customer Service

Why Triple Glazing?

Low energy homes are the future